Intuit TurboTax SmartLook – Video & Phone Support Customer Service and Software Tech Support
If you have ever filed your taxes online, the Intuit TurboTax SmartLook opportunity is the right fit for you. Taxes are one of the only certainties in life, but this opportunity will allow you to make filing taxes easier for Intuit’s TurboTax customers.
TurboTax is one of the most popular income tax preparation software packages in North America. The software is designed to guide users through their tax returns step-by-step. You will be able to help customers with the tax questions and software tech support through phone or video chat.
Intuit Inc. is an enterprise software company that develops financial and tax preparation software and related services for small businesses, accountants and individuals. TurboTax is one of their software properties.
What to Expect While Providing Support to Intuit TurboTax SmartLook
- Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability.
- Research, analyze and determine an appropriate course of action for TurboTax customers.
- Interact with customers via phone focusing on software navigation questions as well as assisting customer with locating prior years’ returns and amendments.
- Serve as ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.
- Document all issues, resolution and follow up actions
Note that Call Centers that provide service during peak season (January – May, 2019) will be required to use SmartLook screen share to assist customer via one-way video.
Benefits of running your own call center:
- Be your own boss.
- Schedule your work around your life, not the other way around.
- Earn extra money for vacations or escape the 9-to-5.
- Avoid the commute, work in the comfort of your own home office.
Are you registered to use the Arise Platform?
Register your company today or register as an agent working for a call center already on the platform. Visit the Portal today to get all the details about this opportunity.
Not registered yet?
Sign-up today – the Arise Platform empowers you to be your own boss, choose your own clients, schedule your own hours, and achieve your goals! It provides a means of controlling your own destiny, and a first step to seeing how far you can go on your own by de-risking the proposition of starting your own call center business!