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matters

WHAT MATTERS THE MOST IN CUSTOMER SERVICE?
www.ariseworkfromhome.com

When your company is providing inbound support to customers over the phone, do you know what matters the most? This infographic breaks down just how important each of these customer service skills are. Following this list will help you prioritize your agent’s customer service routine and keep their skills polished.   Here is a percentage […]

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Best Travel Credit Card for 2017
www.toplevelsales.net

Airline cards, hotel cards, travel rewards cards… frequent travelers have many options when choosing a new card. While some travel cards offer redemption options like gift cards, merchandise, etc., you’ll usually get the most favorable redemption rate when redeeming points for travel. Some travel cards also offer a higher rewards rate on travel-related purchases. The […]

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12 Non-Financial Books That Will Help You Cultivate a Mindset of Financial Independence
www.toplevelsales.net

Over the years, I’ve written about many personal finance books that have been incredibly valuable to me and to many others in terms of helping them figure out their finances and build a path to a strong retirement or even to financial independence / early retirement. Perhaps the most in-depth list was this one, where […]

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Best Rewards Credit Cards of 2017
www.toplevelsales.net

If you want to earn rewards quickly (who doesn’t?), it’s important to choose a card that aligns with your spending habits and goals. With the number of cards out there, it can be difficult to narrow down the options — but don’t worry. We’ve done the research to make finding your ideal rewards card quick […]

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Questions About Life Insurance, Kindle Books, Bicycles, Green Onions and More!
www.toplevelsales.net

What’s inside? Here are the questions answered in today’s reader mailbag, boiled down to summaries of five or fewer words. Click on the number to jump straight down to the question. 1. Term or whole life insurance 2. Inexpensive and free Kindle books 3. US banking for Canadian residents 4. REI dividend update 5. Landscaping […]

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401(k) Vesting: What It Is and Why It Matters
www.thesimpledollar.com

You’ve almost certainly heard that if you’re saving for retirement, taking full advantage of your 401(k) employer match should be your first step. That match represents an immediate 50% to 100% return on investment, which is better than anything you’ll find anywhere else. It’s the standard advice because it’s good advice. Making sure you’re getting the […]

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Three Reasons to Cut or Change Your Commute
www.thesimpledollar.com

The average American commute is now 26 minutes each way, according to the U.S. Census Bureau. That means the typical U.S. worker now spends almost an hour each day commuting. Assuming a five-day workweek, two weeks of vacation per year, and 4o years of working full-time, that adds up to roughly a year of your life just […]

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31 Days to Financial Independence (Day 30): Getting Your Family and Friends on the Same Page
www.thesimpledollar.com

“31 Days to Financial Independence” is an ongoing series that appears every Thursday on The Simple Dollar. You might want to start this series from the beginning! Last time, we looked at what you can do when your goals change, even in the midst of working toward a major personal finance target. Today, we’re going […]

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12 Strategies for Maintaining Focus While Working at Home
www.thesimpledollar.com

I’ve been working from home on at least a regular basis for more than a decade, and on a full-time basis for nearly a decade. Over the years, I’ve come to learn quite a lot about what it takes to effectively telecommute for your work. The number one thing? It absolutely requires the ability to […]

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Some Thoughts on the ‘Lost Generation’
www.thesimpledollar.com

Recently, I had a long email conversation with a reader about 10 years younger than myself. He’s firmly a member of the millennial generation, whereas I’m right on the dividing line between millennials and Generation X. This reader’s argument centered around the idea that the deck is stacked against millennials far more than other post-World War […]

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Salary Negotiation: How to negotiate better than 99% of people
www.iwillteachyoutoberich.com

Intro: The Power of Negotiation Video: “What to say during salary negotiations” Salary Negotiation Case Studies Six Negotiation Principles Framework Common Negotiation Myths My Favorite Negotiating Tool: The Briefcase Technique   In college, I had the opportunity to teach a “Student-Initiated Course,” or basically a course on whatever I wanted. So I got together with two of […]

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