Skills

TIPS ON IMPROVING LISTENING SKILLS FOR BETTER CUSTOMER SUPPORT
www.toplevelsales.net

Listening is one of the most important skills to master for call center support over the phone. Much of your success will come from listening rather than talking. This infographic highlights tips on improving listening skills so that the agents who work for your company can provide better customer support. The better your call center […]

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5 SKILLS EVERY CALL CENTER AGENT SHOULD HAVE
www.toplevelsales.net

Call center agents need to be versed in customer service, but there are some additional skills that will help your call center agents be the best that they can be. Of course, the best call center agents reflect positively on your company. Every call center agent should have the following 5 skills outlined in this […]

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10 ESSENTIAL CUSTOMER SERVICE SKILLS
www.toplevelsales.net

When your agents are taking calls on the phones for your virtual call center, customer service skills are extremely important. Knowing how to deliver on customer service will make the difference when it comes to success. Below are 10 essential customer service skills. Mastering these skills will help you succeed as a call center agent. […]

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TOP 9 CUSTOMER SERVICE SOFT SKILLS TO MASTER
www.toplevelsales.net

Soft skills are defined as personal attributes that enable someone to interact effectively and harmoniously with other people. Especially when dealing with customers over the phone, often it isn’t what the agents who work for your company say, but how they say it. Refer to this infographic for the top 9 customer service soft skills […]

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Walmart, Honing Same-Day Delivery Skills, Buys NYC's Parcel – U.S. News & World Report
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U.S. News & World Report Walmart, Honing Same-Day Delivery Skills, Buys NYC's ParcelU.S. News & World ReportWalmart is sharpening its same-day delivery skills through the acquisition of a small, New York City company. Oct. 3, 2017, at 7:39 a.m.. Walmart, Honing Same-Day Delivery Skills, Buys NYC's Parcel …Walmart Buys Parcel to Offer Same-Day Delivery in New […]

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Nine Skills Worth Teaching Your Children to Build Personal and Financial Independence
www.thesimpledollar.com

Two days ago, I posted an article entitled Nine Skills Worth Learning for Any Career – and How to Learn Them. The goal of the article is to point to some fundamental skills that have value in almost every professional situation and offer some suggestions in how to cultivate them for yourself. As I was […]

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Nine Skills Worth Learning for Any Career – and How to Learn Them
www.thesimpledollar.com

I recently had the pleasure of reading Scott Adams’ book How to Fail at Almost Everything and Still Win Big. At one point in the book, Adams refers to a set of skills that will serve a person well in succeeding in virtually any career path that they might choose: Public speaking Psychology Business writing […]

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Questions About Skills, Boredom, Coffee, Target Retirement Funds, Overdue Bills and More!
www.thesimpledollar.com

What’s inside? Here are the questions answered in today’s reader mailbag, boiled down to summaries of five or fewer words. Click on the number to jump straight down to the question. 1. Picking right target retirement fund 2. Teaching yourself a new skill 3. Giving away money after death 4. Thoughts on Massdrop 5. Overcoming […]

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Sell It Now — how to make hundreds of dollars on eBay in 37 minutes
www.toplevelsales.net

Here’s the exact steps we used to make $1,000 selling things on eBay over the last two months. Plus, we surveyed readers who make more than $1,000/month using eBay (including one who earned $50,000 over the last year), and we spoke to a senior executive at eBay to get insider tips on how to make […]

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12 Non-Financial Books That Will Help You Cultivate a Mindset of Financial Independence
www.toplevelsales.net

Over the years, I’ve written about many personal finance books that have been incredibly valuable to me and to many others in terms of helping them figure out their finances and build a path to a strong retirement or even to financial independence / early retirement. Perhaps the most in-depth list was this one, where […]

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Six Simple Steps for Cooking at Home If You’ve Never Really Done It Before
www.toplevelsales.net

Several years ago, I wrote a brief article on the first steps someone should take if they’re new to cooking at home. For some reason, I spent half the article outlining reasons why someone might be new to cooking at home, citing statistics about fast food and takeout use. Suffice it to say, many Americans […]

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